Warranty Overview

One of the many advantages of a new house is the Limited Warranty provided by Aspen Homes and the subcontractors who joined in the construction. Although the Limited Warranty is not an insurance policy that will protect against every problem, it will help protect your home against possible defects that may develop during the warranty period.

Please DO NOT TEXT warranty issues. Warranty issues that are sent via text message will not be addressed.

Warranty Claim Procedure

Emergency

Call the vendor direct. Explain the issue completely.
Please include: Name, Address, Complete description of issue and Contact phone number.

All other warranty issues

Please refer to your warranty handbook to make sure your claim is covered.

Your warranty handbook was provided to you during the customer orientation walk-through at closing.

  • Login to your Buildertrend account.

  • Select WARRANTY

  • Enter a new warranty claim for each warranty item.